Terms & Conditions

Detailed description of goods and/or services

House of Mandela Art International is a business in the Retail industry that sells artwork and gifts.

  1. Delivery policy

Subject to availability and receipt of payment, requests will be processed within 2 days and delivery confirmed by way email. We ship Internationally, Free Shipping on orders over USD $250.

  1. Return and Refunds policy

The provision of goods and services by House of Mandela Art International is subject to availability. In cases of unavailability, House of Mandela Art International will refund the client in full within 30 days. Cancellation of orders by the client will attract a 10% administration fee.

  1. Customer Privacy policy

House of Mandela Art International shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:http://www.polity.org.za/attachment.php?aa_id=3569.

  1. Payment options accepted

Payment may be made via Visa, MasterCard, or American Express Cards or by bank transfer into the House of Mandela Art International bank account, the details of which will be provided on request.

  1. Card acquiring and security

Card transactions will be acquired for House of Mandela Art International via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

  1. Customer details separate from card details

Customer details will be stored by House of Mandela Art International separately from card details which are entered by the client on DPO PayGate’s secure site. For more detail on DPO PayGate refer to www.paygate.co.za.

  1. Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR) is applied at the time of the transaction.

  1. Responsibility

House of Mandela Art International takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

  1. Country of domicile

This website is governed by the laws of South Africa and House of Mandela Art International chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, 13A Spilhaus Avenue, Constantia, 7448, Cape Town, South Africa.

  1. Variation

House of Mandela Art International may, in its sole discretion, change this agreement or any part thereof at any time without notice.

  1. Company information

This website is run by House of Mandela Art International Pty Ltd, based in South Africa trading as House of Mandela Art International and with registration number 2014/167071/07.

  1. House of Mandela Art International contact details

Company Physical Address: 13A Spilhaus Avenue, Constantia, 7448, Cape Town, South Africa

Email: craigludwig@homart.co.za               Telephone: 0828199442

Registration no: 1999/017441/07

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